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EX-Hostgator- FAQ

Always wondering how Hostgator have been so successfull? You will never know from inside a company what they are doing or what they did. I got an ex hostgator employee that will tell you all the secrets about this dirty company from how they treat the employees, customers and even their affiliates.

Let me tell you something and if you are an old reader on Googlelady you know that I promoted them as hell. How many of you promoted hostgator affiliate program and paid even less than 50% and all reversed? I was a fan with hostgator till I did my research, even I have one account with them that I paid for 3 years and till now I have it but not using it reason? You will know after few minutes.
I can’t tell you the name or where I found this ex-hostgator employee but I am sure that this is REAL. So get ready to read and spread the word.
Introduction of the ex-hostgator employee
20% off Premium SSL Certificates at Go DaddyI see lots of people use or want to use Hostgator. I just QUIT from there and can make more money from affiliate program than they paid me hourly.
They are so cheap towards the employees, so be nice when you get support since they get paid very low and have to deal with lots of crap, usually min 5 people at the same time. Ever wonder why the live chat takes forever sometimes???
SO, if you have any questions about Hostgator issues or questions I can give you the real inside info.
Questions & Answers
Note: In bold will be the questions asked by people and the reply will be from that ex-hostgator employee Not mine.
Q. Does Hostgator have a nice office?
A. Oh the building is a 4 story old bank. 1st floor is for Voipo and 2nd is not there offices. 3 and 4 are all cubes for the techs they underpay and admins. You know we didnt get paid breaks, no vacay pay or sick time.
Q. well something serious now how good is their VPS for a video adult tube site? would they cancel my account if i go over the limit bandwidth or send me a warning first?
A. They dont care about anything but spamming and abusing the server.
The VPN are designed for advanced users and they kinda leave that out. IT iss really a dedicated server that is not setup. It is designed for advanced users who KNOW how to tweak the settings and 99% of VPN users hate it since they werent aware that nothing is setup like it was on the shared accounts and dont understand why nothing works the same.
The shared hosting is setup so people cant kill the servers since they cram so many people on a server.
They only time they care about content is if they get DCMA notice from someone and most times if you just rely they will turn your account on. IF you go over BW, your account just shows the error. I wouold use the baby plan and only run that one site since you get unlimited BW
Q. I was just on their live chat they said with the VPS level 3 it comes with a cpanel so its easier and a hatchling plan comes with an unlimited bandwidth but database process of 25.
A. VPS level 3 or higher must have cpanel to get any support on a vps. If you order without cpanel option 10.00 or level 1 or 2 you will get no support.
The process limit is set to 25 on vps as well, they dont tell you that, you have to request it to be raised. AGAIN the vps is a raw dedicated server that must be setup how you want and most people are used to the setup on the baby which is designed to not lill the server. When you get vps things arent set the same, scripts wont work and you go nuts since you dont know that you now have a dedicated seller WHM and there are 100 tweaks and settings. VPS is setup just like a dedicated server and literally has 1000 settings you can or will need to change.

Q. Yeah, I have a vps…level 3, i’m gonna go back to a reseller cuz for a while there mysql kept crashing and i’d have to reset mysql in whm. tech support told me that the vps wasn’t that great….and that their shared/reseller was running on more powerful servers. all i was doing was running autoblogs.
A. honestly, cheap webhosting, anything less then dedicated server, is designed for over crowding and jamming as many users on a server as can be. Hence, the restrcitions and when you finally use the server you get banned.
They dont want customers like you, they want the people who put one site and gets no traffic. The VPS is crap since they dont know what there doing and there setup sucks. THey will never tell you that. For the most part we got NO training on VPS and you will get a different answer to tech questions depending on what tech you get.
Reseller is the way to go so you can spread the 25 limit on each cpanel. Just put 1 domain on each cpanel and you can use the full 25 limit.
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Q. Hostgator shaving? I need to know cause HostGator aff program pays 50$, and CJ pays 100$ per new member.
A. HG caters to internet noobs so easy way to add people to there network since more then half are get rich quickers so the HG customer can promote them. Heck there PR is 8 now.
Free advertising for them so a win win. Dont think most know about CJ so they dont sign up there.
HG is tiered so u can get 125 a sale
Q. Why did you quit the job?!
A. They pay very badly, $10.00 hour, crappy benefits and they work you to death. Min 5 live chats at a time. No paid breaks, dirty nasty conditions working with dirty nasty people.
Then they bragged they made 38 mill last year and would rather pay to put the gator on some UFC scrub then give us raises.
For 8 hours a day, have to hear people call in an whine why there images dont show or fix my site. They were too cheap to pay someone to fix there sites and thought we did it for them.
People calling in were rude and never happy even when you did recode there site for them.
Q. SO how do I get around the ID requirement?
A. What country are you signing up in? You only get flagged for ID in certain countries.
Q. So if i wanted a plan with lots of storage in your opinion I could just get the reseller plan since they on a better server than the vps?and HS wont care if i use it all by myself as long as no spam/abuse is involved? i know sooner or later i’ll have to get a dedicated server from HS or not but i am starting out small for now
A. All the servers are the same, actually the later you singed up the better the server is. say you are still from 2005 signup, I used to be, then the server is old and they never upgraded you. On VPS you pay for the amount of RAM and CPU so it all equals what you pay for. Want more CPU, pay more money.Baby and reseller are same servers.
Spam kills the server. The cram so many on a server that one person can crash a server and then they have to work, they have to fix the problem and that costs them money. If your site used 1000gigs of BW but never was issue then you could host forever.
There goal is cram as many people on a server and hope they dont cancel. Had a few people that were paying via paypal for over a year on account the canceled. THe money is not in people who use the hosting, but the people who forget they have an account
Q. Screw this. He said no benefits paid breaks dirty working conditions?? Looks like they take care of there employees… Nice try troll. And why did it take so long to lets us know your a employee ???
*This user was not believing and he shows the benefits in the url that is on Hostgator click here
A. Wow, wont even waste more time with your reply then this. I guess you believe everything you read. They have a job affiliate program, you should apply, go work there and then come back to this thread when you know what the hell your talking about.
Your so funny.
  • * Free lunch provided daily to employees — premade ham and cheese sandwich or if the chef wasnt hung over he would cook something. He is related to one of the owners so he doesnt get in trouble and they do order pizza alot.
  • * Competitive compensation 10.00 an hour you must work cheap
  • * Up to 3 weeks paid vacation — after 4 years. turnover is so high avg emp has been there 3 months.
  • * Relaxed, but professional environment there all pothead and gamer nerds
  • * Flexible scheduling
  • * No dress code Except for when the COO brought a girl to show off there was NO ONE there so you could show up naked if you wanted.
  • * Medical/Dental/Vision packages available AVAILABLE lol
  • * Life insurance packages available
  • * Relocation assistance for those who qualify Ya, if you sold your soul and are windows admin maybe.
  • * Company outings (ex. Paintball) So funny, they do that once a year
  • * HostGator fitness gym HAHA, that is the storage area for the kitchen
  • * Game Room with a air hockey, ping pong and pool table ONLY thing correct.
  • * Triple monitor work stations for all system administrators I had 2 monitors and you needed them for 5 people at a time.
Q. Is it better to buy a vps, reseller, or just a bunch of shared hosting?
A. It all depends. if you are running all joomla sites that use resources I would say reseller and put each domain on a diff cpanel to get full resource limit for each site.
If static sites you can fit 200 on a baby plan. they are not designed to be used so if you are going to use the server, get traffic or stuff like that then a VPS or dedicated since you can then tweak it to what you want.
Q. What is the true limit on how many emails we can send /hour and /day?
500 per hour per cpanel. Again they only care about spam and server abuse email causes drain on server
if you stick to 500 hour never any issue
Q. Hey man, would you call these benefits? No 401K program. Life insurance available? Medical packages available? What does it mean? Available if you pay for? There are so many startups that even don’t list these things.
A. They arent a startup, open since 2002 and they happily brag they made 38 mil last year. Seems yall take what you want out of context. Any american on the internet who ever had a real job, by the remarks I read, seems most of you havent had one, will know what real benefits are.
Offering shit that no one can afford since the pay is so low is not really a benefit. Offering benefits when the company is profitable vs a broke ass gargae startup is completely different.
You can pick and choose anything you want from anything and make it however you want to sound.
CRAPGATOR AS A COMPANY IS HORRIBLE, I never said anything about there hosting, which is what alot of you think I am saying.
GoDaddy.com Hosting just $1.99/mo! - 125x125Q. I use both reseller and vps. The VPS was a bit of a pig to get going. I was one of the first people to get it and although there was cPanel on it (Level 3), I found that Fantastico was missing and had to be turned on. There were one or two other issues but generally speaking the VPS seems to work ok but strangely slower that my reseller account. That may be because I’m running CRON jobs every minute.
Now big question for you pluto. You mentioned increasing the tasks beyond 25. Could you please advise what I should ask the techs to set it at? And is it ‘tasks’ I ask to increase?? Also, it would be MOST helpful if you could advise of the top 20 settings that I would need to put on the VPS in order to get it up to Reseller standard!
My general thoughts about the quality of service at Hostgator is generally very good. I also have dedicated servers (real ones) elsewhere in the US that don’t have cPanel and I’m trying to move away from them.
A. VPS is really a mini dedicated so takes lots of work to get working correctly, correctly in the sense that you are used to the way the reseller was setup. They rolled out VPS on a whim and where clueless, you bought it on Oct 30th huh? Seems people think I am a faker.
The VPS limits your CPU and RAM to what you pay for. If you were on a server with 1000 people who never used the server then it will be faster then your VPS unless you got the super CPU package. You get what you pay for on CPU. They really mislead you on the VPS. Its true use is for people who need root access or to install FFMPEG. Otherwise the cost to get the specs to good are as much as a dedicated server and VPS is just a way to market to noobs to make more money, when in reality is pisses them off and I bet they lost more customers in the switch, who like you got pissed runs worse then the 10 plan they on.
You are allowed to run 25 process per cpanel. That is the limit!! On VPS you can tell them to raise that to whatever you want. Problem is is you bought levl3 which is stiill low CPU too many process can crash your VPS. You asked for tweaks, it is more like settings and ways the setup and cpanel works. Like creating addon domains that dont need the NS pointed to yours b4 you add the domain in cpanel.
Q. How do they manage to Pay $50 Commission per sell, while they charge $10x3Month?
A. exactly, the whole business is a house of cards They pay 100 and take in 30, though some stay for years and never host 1 site so that is what they are looking for. It is truly Enron math.
Q. Why are there so many different interfaces, ex. one for registering domains, then another for adding it to you dns, etc?
A. The registrar is ENOM and they use the reseller page that enom gives to any reseller. Registering a domain with them is such a horrible experience. The interface is very limited and is really designed for noobs who never bought a name before.
Q. How can I get my god damn files from them without paying past due hosting bill
A. YOU CANT. Just pay past due amount, get data, cancel and request refund. ONLY way
Q. They’re monetizing the traffic in other ways than just the monthly bill. It’s been done to death in adult. There’s plenty of programs in adult that pay $100+ on a $1 trial (some up to $250) and they’re profitable. It’s all about knowing your customer, scrubbing the right way, and squeezing EVERY DIME out of them no matter what.
A. Well adult is 40 a month and avg is 3 months so they pay 100 and make 120, HG pays 100 and keeps 3 months = 30 so the math isnt correct. Huge shell game.
Q. Why is the gator in their logo blue and yellow? As far as I know, those are not a standard gator’s colors.
A. no idea how they came up with that only cool thing is they have the logo made in Lego.
Q. In terms of new sign ups, what’s the percentage of complete newbs? whats the highest selling package?
A. I would say most singups go like this:
1000 per day
500 are fraud/spammers blackhatters lol who get caught on the signup
250 blackhatters that make it thru singup
250 people who were referred by “there MENTOR” who made a ton from the signup and the monthly fee he collects from them
Now some people need real hosting and some ded servers are bought.
a dedicated server is 379 so thats the most.
Q. I was an affiliate once and did all completely whitehat, have seminars, promote IM and ask ppl to go home and sign up using my affiliate ID

A. I cant sign them up on the spot because when I contacted AM, he said dupes wont be paid so I had to ask my attendees to go home and do it.
I have about 26 legit signed up within my 90days but when it was time to get paid, I was paid only about 12
Any idea why they did not pay the balance?
I know for sure all the 26 are paying up to date payments.
This is what i would do since you can get ahold of the people signing up. Get the domain and how many months they have been paying and email them and tell them these were done at a work from home web seminar and you can see all the domains are owned buy all different people, they have been paying for x months and these are legit sales. Please pay me.
That should work. When you can prove not a scam and even go as far as saying call the customer or I will have the customer call in or email you on my behalf.
Q. I’ve never got for my two affiliate sales I made for them…what would you recommend to make them pay me??
A. email affiliates@hostgator.com and ask.
if legit signups I would state that they were and you want your money

if you know the date and user info give that as well. usually they say they were existing customers or no record so if you have info you can make them prove why they didnt pay
Q. will hostgator shut me down for huge traffic? from natural blogs as well as autoblogs?
A. like if you are using cron with plugin that will klll the server they will tell u to use super cache and then suspended you if still messes up the server
Q. With a share plan, what would yo say is the most resources you can pull before your account is shut down? HOw many WP blogs/ Amount of traffic?
A. there isnt a set # if your blog is optimized and not causing a drain, usually due to plugins then never an issue.
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Q. Why is it there are times that it takes 5 days before hostgator activated the site? I encountered this 3 times
you get welcome email in 20 mins if you dont then you got emailed to verify your account. You never verify then account never created or is your domain is something they dont like then they maually setup the account and forget most times since the girls doing the pending accounts are the supervisors girlfriends and they are f*** ups.
Q. How do i get a mail from Hostgator that I have some due and i need to pay it on or …..this day??
A. You get the mail to the email you chose when you signed up. Just login to billing and pay the bill. You have 10 days before late fee and suspended.
Q. I have a question. If one of packages under reseller account is not complying with DMCA and HG receives a notice, will they take down the package or the whole reseller account?
A. They send you an email about it. you then need to fix the issue, if you dont reply they will suspend that cpanel. They will send about 3 more emails and if no reply suspend the whole account. The key is to reply and fix issue.
Q. Why do I get cpu violations on a vps with just a small wordpress blog?
VPS are not setup like shared accounts. They suck and are sold for people who want a “vps”. VPS is marketing tool


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